Forum Discussion

PaulBlatch-77ee's avatar
PaulBlatch-77ee
Community Member
4 years ago

My state change triggers are now broken?

I have created a practice resource that I am using to teach colleagues about Articulate. My main issue is on Question 3. I have created a make shift dropdown question.  Within the question I get m...
storyline 360
MariaCS's avatar
MariaCS
Staff
4 years ago

Hi, Paul, and welcome to E-Learning Heroes! ✨

If you have the original .story file (the one published to Review 360), I'd be curious to see how it was set up. 

My suggestion is to avoid using the Normal state to check when it's "Not Normal," as the built-in states have their own logic, which might be affecting your triggers. 

I'd recommend creating another state (let's call it Empty) and using that state in your triggers instead of Normal. 

Windows 10 (1) 2021-06-21 at 4.58.21 PM

Take a look at the attached file, and let me know if it works for you.

  • PaulBlatch-77ee's avatar
    PaulBlatch-77ee
    Community Member
    4 years ago

    Thanks for the fix, this will make things easier for sure :) 

    My main concern is why it has stopped working? The last year or so that I've been doing it I've not had any issues until now. 

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      4 years ago

      We haven't made any changes to the triggers, so it's hard to pinpoint what affected the triggers related to states in your project. If you see this is multiple projects, I'd like our Support Engineers to continue troubleshooting with you. You can connect with their team using a support case.