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New Accessible Player Keyboard Shortcuts not working
New Accessible Player Keyboard Shortcuts not working. Shift+? shows the new accessibility screen with all the new keyboard commands. But those keyboard shortcuts on that new screen do not work, fo...
Hello, I am having issues with the shortcuts as well. They sometimes work, sometimes don't work.
I am running the latest build of SL360 on Win 10, so is my client. Testing with preview, in LMS, Review and with/without JAWS with same results.
I also have the issue with the conflicting Ctrl + Alt + Z shortcut with Nvidia Graphics application, and changed that applications shortcut to something else which helped.
We have tested on their and my setup, with mixed results. Sometimes the shortcut for Next works, sometimes it does not. I also find on question pages with Submit, the shortcut won't work, sometimes does after multiple attempts or sometimes by clicking on the slide to change focus (even though focus is still on the slide).
Perhaps their are certain conditions that we may be missing that cause the shortcuts to fail?
Thanks for any insight.
Hello Jeff!
Excellent call on opening a case with our Support Engineers ⭐️
I see my teammate, Lejan, logged this as a possible bug where the Next shortcut (Ctrl + ALT + . ) fails when jumping over to another scene and does not resolve itself thereafter.
For now, the workaround is to add a trigger to change the state of the next button to normal when the timeline starts on the next slide. (Great find, by the way!)
Thanks for raising this. We'll share any updates with you!
