Forum Discussion

KimberlyPeterso's avatar
KimberlyPeterso
Community Member
2 months ago

New Custom Rise Blocks not Appearing in Review

I just created and used my first custom Rise blocks--excited about this feature so I don't have to jump into Storyline to create simple interactions.    One issue is that the custom interactions ...
Review 360
rise 360
KarlMuller's avatar
KarlMuller
Community Member
30 days ago

As a comparison, when we upload a Rise course with Custom Blocks to our LMS, all the Custom Blocks do appear.

Using SCORM 1.2

MicheleM's avatar
MicheleM
Community Member
28 days ago

Hi,

I was advised by Customer Support that there was a known issue and it was fixed on August 26. There wasn't an incident posted because it wasn't deemed a widespread system outage at that time, and they only notified customers who reported encountering the issue. I re-published the course and it works fine now. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    28 days ago

    Hi MicheleM,

    Thanks so much for updating this discussion!

    If you need assistance with anything else moving forward, please let us know!