Forum Discussion
NEW IN ARTICULATE 360: Install a Previous Version and Snooze Updates
We’ve added two new features that give you more control over updates to your Articulate 360 apps.
First, you can now install a previous version of Storyline 360, Studio 360, Replay 360, or Peek wh...
Thanks for the information, Calvin.
Our support team can help you with that request. We'd want to understand why you need an older version as well. You can contact them directly here.
I need a version as well. A bug that's not been resolved for 6 months now.
Am I to have to go to them every time I need an older version...
Why can't the versions be available in a scrollable list?
^ This
They broke javascript functionality with their new player update, and now they have removed the ability to readily go back to the previous version that works (December 19, 2019 (Build 3.35.21017.0)).You have to make a request to get this older version, which takes days. I have just contacted them to tell them that my deadline is the end of today, and I need this older version. They responded with "we will get back to your Monday". Today is Saturday. I completely understand that it is the weekend, and I don't expect people to work on the weekend. What would be a soloution to this would be to just have these older versions readily available for download. I don't understand the gatekeeping.
