Forum Discussion
New in Review 360: Request Review
- 2 years ago
Hi, everyone!
On behalf of the Review 360 Team, I'd like to thank you all for the valuable feedback. Your suggestions through the beta program guided us to develop additional features, such as:
- Allowing stakeholders to reset their status after completing a review for more flexibility.
- Sending a request to multiple reviewers simultaneously by copying and pasting their email addresses in bulk.
- Boosting the engagement in review request messages with a new text-formatting toolbar.
Request review is no longer in beta, but we're continuing to gather feedback and enhance the feature. You can still share your ideas through this discussion or the in-app "Share You Feedback" link.
During beta, is it only the person with licence that has access to the 'Review Complete' button and that shows progress on whether the content was viewed, commented, completed? I've just issued something for review to a group of people but it was only myself that had access to the 'Review Complete' button. I asked someone who had the review link to check and they just had a blank screen under review, no button to complete the review.
- StevenBenassi2 years agoStaff
Hi Rachel!
Thanks for reaching out and sharing the screenshots!
The behavior your colleagues are encountering does sound strange. Even if a reviewer is not signed into Articulate 360, they still should see the comments section in the Review tab as shown in the screenshot below:
As troubleshooting steps, I would suggest your colleagues try:
- Clearing the cache of the browser being used, then access the link again.
- Using different browsers to determine if the behavior is specific to one.
- Opening the link in incognito mode to rule out browser extensions causing the issue.
If that doesn't do the trick, please let us know here in the discussion or reach out to our support engineers so we can continue troubleshooting with you!