Forum Discussion
New in Review 360: Request Review
Are you sick of chasing down stakeholders to get them to review your courses? If so, you’re going to love being able to request and track reviews directly in Review 360. This handy new option will you save time—and headaches—by eliminating the need for endless back and forth with your stakeholders about where they’re at in the feedback process.
Here’s how it works: When you open a course in Review 360, you’ll see an all-new Review Request button.
Once you’ve selected that button, simply add stakeholder email addresses, share any additional information they might need, choose a due date, and hit Send Request.
From there, Review 360 saves you time by taking over the notification process. It will email reviewers about your project right away. And if you add a due date, it’ll automatically send reminder nudges to your reviewers just before, on, and after that date if they haven’t finished looking over your course.
And that’s not all! You and your stakeholders can now easily see where everyone is in the review process right within Review 360 thanks to the status labels that appear next to each reviewer’s name.
So you won’t need to email stakeholders to check up on them because you’ll already know what’s going on.
If you’re an Articulate 360 subscriber, you can access this new feature immediately in Review 360. And if you don’t have Articulate 360 but want to try out this feature, you can start a free 30-day trial. For more detailed information about this feature, check out this helpful article: Review 360: Request Review.
So let us know what you think of this new Review 360 feature in the comments below.
The Review 360 Team
Hi, everyone!
On behalf of the Review 360 Team, I'd like to thank you all for the valuable feedback. Your suggestions through the beta program guided us to develop additional features, such as:
- Allowing stakeholders to reset their status after completing a review for more flexibility.
- Sending a request to multiple reviewers simultaneously by copying and pasting their email addresses in bulk.
- Boosting the engagement in review request messages with a new text-formatting toolbar.
Request review is no longer in beta, but we're continuing to gather feedback and enhance the feature. You can still share your ideas through this discussion or the in-app "Share You Feedback" link.
(I see I'm repeating some previously mentioned ideas)
I'm testing it at the end of a project with main stakeholders needing to sign-off. Ideally I would be able to change the text 'Completed' to 'Final Sign-off'.
This would also be very useful for the whole project and so have two categories to use - review and then later activate for 'final sign-off'.
Also it would be great if it automatically (once switched on) adds reviewers names if they log in. Many of my reviewers are recommended by team leaders and the first I know is I get their review comments. (So it would also be like a log, and track how many people have viewed/reviewed it)
Another option - reviewer can immediately 'uncomplete', in case they press it by mistake (ie have a delay on it). Or use a second dialogue box 'You have completed your review?' Yes No
[I clicked it, wanting to see what happened!]The feature looks great, However I have a concern about the security of the email server, if i send this through my work email i know it meets company security requirements, but if i send a request via a third party email server how secure is our intellectual property?
I am very excited about this, but have run into a glitch. I fully understand this is in Beta and hope that my input can help.
I added one of our non-seated team members to do a QA and she did not receive the email. In subsequent testing, I've successfully added other non-seated accounts (my personal email, for example) - all of those received the email invite. I have also tried deleting her as a reviewer and adding her back (three times), with no success.
We have thoroughly checked her email account (i.e., Junk, Other, full search for Review 360) and I've checked quarantine on the server side. No trace of a request email for her. I shared the link with her and she has gone in and made a few comments using the email address that the invite when to - but it doesn't show that she has viewed the course.
Any suggestions you can offer would be helpful. I would be worried about inviting a client to review a course and relying on the system to get the message to them.One follow-up...I said that when my reviewer went in using the link I messaged directly to her, that it didn't show she had viewed the course. I believe that is because I hadn't refreshed my browser window. I do see that she has provided comments now.
Great new feature! Can you include the option to add a password to the review link?
Hi Bill,
We appreciate you sharing your thoughts with us! We have recorded your feedback regarding your thoughts on the interface with Request Review.
If you come across anything else that you'd like to share, please use our direct link to the feedback form.
Have a great afternoon! 🎉
Overall enjoy the new and improved review structure! One thing to note - Currently, stakeholders can change the review 'Due Date'. Is there a way to lock this before sending it out for review?
+1 on the password as an optional add. It might be handy to have an optional reminder email too. Not a showstopper, but even back to the author to remind them that the reviewers are due back. When I'm running large projects, there's a lot of stuff going out, so would be a good reminder.
This is a great idea! Three questions: 1) Roughly, when will this feature likely be 100% ready (done with testing)? 2) Can we see the progress of stakeholders who do not have a Storyline account (people referred to as "non-seat holders" in the earlier posts)? 3) Can the process of someone who receives a review link (but not assigned by a direct email address) be monitored as well?
Thanks.
Hi, everyone!
Thanks for reaching out and sharing your thoughts on the Request Review feature!
Please use our direct link to the feedback form if you have additional comments or ideas as our team reviews everything that is submitted. In the meantime, I'm happy to answer some of your questions!
- Currently, there is no way to lock the due date selected, so that stakeholders cannot change it.
- You can add the email address of a reviewer who doesn't have a seat on the team and will still be able to track their progress. That being said, you cannot track the progress of someone who may view the Review link without being sent a Review request invite.
I hope this helps!
Hi,
I am testing this out because I would like to use it with our SMEs for an upcoming review. I have the Allow users without Articulate IDs to comment selected, however when someone without an articulate ID tries to leave a comment they are prompted to set up an account. Is there a way to use this with individuals in which they do not have to set up an account even a free one?
Thanks
Hi Kim,
Thanks for reaching out! That behavior does sound strange. If the Allow users without Articulate IDs to comment option is selected, and commenters do not have an Articulate ID, they should only be asked for an email address and not prompted to create an account.
Kindly share the affected email addresses of your SMEs and the Review 360 link with us privately in a support case so we can investigate. We're happy to help!
