Forum Discussion
New in Review 360: Team Folders
We're ecstatic to launch Review 360 team folders for Articulate 360 teams. Now any seatholder can manage and publish new versions of the same Review 360 items, making it easier than ever to collabor...
Our team is still new to using the Team Folders functionality. We tested it today, and after my colleague moved an existing Rise course in Review (that had been reviewed by the SME with feedback) to a Team folder, I was able to publish a new version of the same Rise course however the SME comments disappeared. Is this expected behavior? I believe she just 'moved' the Review item to the team folder (rather than make a new version).
Hello Jackie,
Happy to help!
I did a test with a colleague using a shared course in Review 360 and I can confirm that comments should not be deleted when a new version of a course is published. If the comments weren't manually deleted by your SMEs, check to see is some of the comments were marked as resolved.
If the comments weren't deleted, please open a case with our support team here so we can investigate what caused your comments to disappear.
