Forum Discussion
New in Storyline 360: Background Audio
- 2 years ago
Hi everyone!
Good news! I'm happy to share that we just released Storyline 360 (Build 3.81.31200.0), which includes a feature to control the background audio for each slide using triggers to play, pause, or stop the playlist.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Hello Meagan,
I'm happy to jump in here! I ran tests on a sample Storyline file and set the background audio to 0% when the slide audio plays. It is working as expected on my end; the background audio mutes as soon as the slide audio plays. I attached my sample project file so you may confirm my findings.
To troubleshoot the problem, if you're already working on your local drive, try running these steps to fix possible installation issues.
We'd be glad to investigate further if the problem persists. You may share your Storyline project here or privately in a support case so we can take a look. We'll delete it when we're done!
Thank you, Eric! You've helped me identify one issue already: I was misinterpreting the setting. I was reading the text "Lower background audio volume..." as "lower the background audio this set amount," so I was setting it to 100% thinking I was lowering it 100%. Based on your comment the text actually means "set the audio volume to this level" and 100% would be as loud as possible. <insert facepalm emoji here>
I'll play with the setting more and walk through the steps you've provided including a case if it's still giving me trouble. Thanks, again!
- EricSantos2 years agoStaff
You're most welcome, Meagan! I know how frustrating it can feel when the settings don't work as expected, but I'm happy I was able to help clarify how the adjustments for the background audio work.
We're here for you if you encounter other issues!