Forum Discussion
New in Storyline 360: Customize Closed Captions
Hi Everyone!
Happy to share that we've just released a new update for Storyline 360!
In Build 3.105.35604.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Black border/outline shows around closed caption text
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let us know if you have any questions about this update, or the issue you reported!
Good day, my story is different, I made a video on Storyline, with closed captions, but once I publish it as video and play it, the captions don't appear/display,
Please help, am i missing something?
Hi Sizwe!
Sorry to hear the closed captions are absent from your published-to-video Storyline file!
If you've confirmed the captions have been added to your audio/video tracks successfully, they should automatically be included in the published output as a VTT captions file. Do you mind sharing how you are viewing the file after it was published? On a local media player, or an online hosting service?
Also, if you're comfortable sharing the .story file you used for publishing, I'd be happy to take a closer look and test the playback on my end! Feel free to attach a copy here in the discussion or privately through a support case.