Forum Discussion
Good day, my story is different, I made a video on Storyline, with closed captions, but once I publish it as video and play it, the captions don't appear/display,
Please help, am i missing something?
Hi Sizwe!
Sorry to hear the closed captions are absent from your published-to-video Storyline file!
If you've confirmed the captions have been added to your audio/video tracks successfully, they should automatically be included in the published output as a VTT captions file. Do you mind sharing how you are viewing the file after it was published? On a local media player, or an online hosting service?
Also, if you're comfortable sharing the .story file you used for publishing, I'd be happy to take a closer look and test the playback on my end! Feel free to attach a copy here in the discussion or privately through a support case.