Forum Discussion
New in Storyline 360: Integrated Review 360 Comments
- 9 months ago
Based on your feedback, we made an improvement that we hope elevates your in-app comments experience. You can now easily address feedback on a specific course from various stakeholders. View comments for multiple Review 360 items right in Storyline 360 or Rise 360.
Let us know your thoughts about this enhancement. We'd love to hear from you!
I have attempted to read the majority of comments and have not come across the solution that fits my case. I use Storyline 360. The Comments feature worked for me when it first came out but has not worked for 4-6 weeks now. Courses are built and stored on local drives until they are complete and then moved to SharePoint, but are always pulled back down and worked on locally. I install updates regularly. All panels are docked. Courses are resaved and republished every few days while in the development process. My Beta Comments continues to say "We are unable to connect to Articulate 360. Please check your connection and try again." (I am logged into Articulate 360.)
Any other thoughts to get the Comments in Storyline 360 to reconnect to Review 360?
- JoseTansengco2 years agoStaff
Hi Kris,
Sorry to hear that you ran into this issue. Based on your error message of Articulate 360 being unable to connect to certain endpoints, I'd recommend reaching out to your Network Admin to have the following endpoints added to the allowlist in case they may have updated their network settings:
If the issue persists, please open a case with our support team here so we can take a look at what's happening.