Forum Discussion
NEW IN STORYLINE 360: Review and Retry Incorrect Questions
Hi Sonja,
Thanks for sharing your file here with us! I've been testing it backward and forwards, and although I found a few things that needed tweaking your file is still not behaving as expected. The first card continues to show even when I answered it correctly as you noted.
Here are the things I fixed so far:
- The retry button was there but had no triggers associated with it per the directions here. I added that to only show on Failure layer to ensure that it was being set
- I made a trigger to show the failure layer, based on the learners' score and set the "Jump to slide" on that layer. This was done to ensure the reset results was executing correctly.
- I tried moving the first question later into the quiz, and the new first question still showed upon a retry even if it was answered correctly.
I also tested this on a brand new file, and everything was working correctly there, so I'm opening a Support case with our team to take a look. They'll be in touch soon, and I attached your file which I modified in case you'd like to take a look in the meantime.
I'm also running into the same issue where the first question is repeated even if the learner answers it correctly on the first pass. On the Retry button, I've set the first trigger to reset the quiz results, with the box checked for "Reset only incorrect questions;" then I added a second trigger to jump to the first quiz question. I also tried setting the second trigger to jump to the slide before the first question, but I'm still forced to revisit the first quiz question.
Will the response from Sonja's support case be posted here or should I submit a separate support case? Thanks for your help.
Hi there, Sandy. It looks like Sonja's file might have had a corrupted element in it. When we imported the slides into a new file, it did the trick for us. I'll let Sonja confirm if our new version works for her.
Since that is a pretty specific problem, I'd agree with you that getting into a case is a great idea. You can reach our team here!
Even after importing to a new project, the interaction still doesn't work for me.
