Forum Discussion
RobertoMande289
2 years agoCommunity Member
New "neural" voices (text to speech) - Low volume / different EQ and poor quality compared to previous voices
Do anyone of you found the same issues?
I am very disappointed for that, cause after the last updating, I am working on a project started time ago, and I am facing big differences between old slid...
JoseTansengco
2 years agoStaff
Hello Roberto,
Sorry to hear that you ran into this snag.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can test the quality of the voices in your project? We'll delete it when we're done testing! In the mean time, consider downgrading your Storyline 360 installation to an earlier version which worked for you if you want to revert to the older voices.
We'll also test the flickering issue you're experiencing when we get your file, and we'll use a tool called Handbrake to see if re-encoding the video will help address the behavior.
Looking forward to your response!