New Rise Feature - Exit Course

Hi Menno,

Thanks for the details.

I'm not seeing that behavior in my brief test. Check out my published course here. The Exit Course buttons closes the browser as expected for me. What behavior do you see?

I'm not sure how long ago your course was exported, but we did have an issue that was corrected on May 24.

If it was prior to that date, you should be all set to re-export your course and have it work as expected. Let me know if you run into any issues.

Well at least you are moving in the correct direction now Menno :) Glad to assist. Just let us know if we can further help.

Any chance this will or can be available for non-LMS exporting? Alternatively, allowing us to invoke a script (similar to Storyline) would be helpful.

Thanks

Hi Rosanne,

The Exit Course button is currently for LMS only. Could you tell us more about how you would like to use this feature outside of a LMS here in a feature request? Thanks for sharing your ideas!

Menno, I have a Free Trial of Rise, checking out how we might utilize it in our training and the Exit Button is displayed but does nothing when clicked.  I'm exporting as SCORM 1.2 and loading it into our Successfactors LMS, also not getting course completion credit either.  I have it set to 90% in the export settings.  Did you find out why your Exit Button didn't work?   

Hi again, Tim.  Thanks for sending your Rise course along.  I tested it on SCORM Cloud, and it closed and reported as expected.

I advise involving your LMS support team in this effort to see if they can shed some light as to why it isn't behaving in their environment.

Let us know how you make out!

Hi, When using Storyline our LMS requires that we use window.top.close javascript or modifying configuration.js to ALWAYS_CLOSE_TOP to successfully close the tab.

As the Rise exit button is not closing the tab, I'm assuming the default is ALWAYS_CLOSE, is there a way to modify this or any suggestions?

Hi Kate,

What LMS are you using? I know myself and a few others have tested it in SCORM Cloud where it does close the course window/tab where Rise is displaying.  Have you already reached out to your LMS team about the behavior as well? 

Hi Ashley, 

We use TOPYX and no I haven't contacted them about it, if using the Rise Exit button we get a page with 'Thank you for exiting the content. You may now navigate away from this content.' displayed, If we exit by closing the tab it goes back to the LMS with out an additional page. 

The same behavior was happening with material produced in Storyline until I used window.top.close javascript or modified the configuration.js to ALWAYS_CLOSE_TOP.

Therefore I assume the Rise exit button is using ALWAYS_CLOSE, which doesn't work with our LMS.

Hi Kate, 

I checked with a member of our team, and there isn't an option to modify this right now. We use sites like SCORM Cloud as a standard to determine if it's working as it should and the exit behavior does currently work in SCORM Cloud. 

I'd suggest reaching out to TOPYX, and we'd be happy to talk with them as well - feel free to send along this link to have them connect with our Support Engineers.