New thread discussion greyed out and marked Reported

Thanks, Phil. I wasn't aware that there was a limit to how many posts we can make in a day. I might have replied to 4 posts over the last 48 hrs (I know, crazy, right?), which is probably the most prolific I have ever been on this site.

I am consciously trying to be more helpful on these threads due to the number of times I log in to plea for assistance, and invariably get it.

I am also trying to mitigate against all the ranting I do about the sheer flakiness this software is at times, and hopefully not end up chastised and banished like a recent, beloved and very helpful Hero has been treated.

So this just feels... weird. I have a genuine grievance that Storyline is screwing up triggers, and I have video evidence to illustrate it. I sincerely need assistance on these trigger issues as my client needs these projects to go live ASAP.

The feedback from my original Trigger Warning thread, from the support team, was to take a look at my file, be unable to replicate the issue at their end (despite them providing video evidence that they didn't follow my process exactly AND showing a trigger not being editable when it should have been) and then have the temerity to provide the old "Storyline 360: How to Fix Unexpected or Erratic Behavior" link. Honestly, that should be this site's homepage.

As it stands, I have a deeply unhappy client who is becoming increasingly exasperated at the number of times I seem to be having 'issues' with my work tools and I am spending more and more time trying to solve issues that shouldn't be issues, dealing with disappearing Triggers, Triggers not responding to other Triggers and Triggers not disappearing when deleted until some weird key combination is performed 3 times, in a clockwise direction under a blood moon.