Forum Discussion
AndrewMaranta-2
2 years agoCommunity Member
New Time update has messed my project up
Hi,
I am currently working on a project with lot of jumping on the timeline. The triggers which previously worked for "Jump to time" on the timeline now are broken after the last update. It won'...
LucianaPiazza
2 years agoStaff
Hi Andrew,
Thanks so much for reaching out. I'm sorry to hear you're having issues with your Jump-to-Time Triggers functioning properly within your layers. I totally understand your frustration!
In order to better assist, I have a few questions:
- What update of Storyline are you currently using? Originally, were you working with our latest update (Build 3.74.30180.0)?
- Are you experiencing this issue on all layers? I understand you said it didn't work on layers but wanted to confirm.
- Have you tried importing your project into a new .story file? I'd like to send along this article that walks through troubleshooting steps to fix unexpected or erratic behavior.
Thanks for sending along a screen recording of what you're experiencing in your original post. If you are still running into this issue, I'd like to test your file out on my end. Feel free to send along the .story file in this thread or privately in a support case so we can take a closer look!