Forum Discussion
New Version on Storyline 360 is Unstable
Hi Ron,
Thanks for contacting us to share the difficulty you've experienced in the last couple of updates.
How can you install a previous version?
You can install a previous version of Storyline 360 with the following steps:
- Hover over the Storyline 360 app in the Articulate 360 Desktop Application
- Click Other Versions from the drop-down menu.
- Click Install on the version number you would like to install.
In addition, I wanted to address the other items you mentioned:
Is installing an update necessary?
While we certainly advise staying up-to-date to take advantage of the latest features and fixes, you can still open and use the software without updating:
Why are the newest versions of Storyline 360 crashing on me?
I'm not sure why you are experiencing this behavior, but that's not expected. I've opened a support case on your behalf with the information you've shared here so that you can work 1:1 with a support engineer. You should be hearing from someone soon.
I reinstalled the March version and no longer seem to be experiencing the issues.
Thanks,
Ron Conforti
Instructional Designer
T (724) 741-8052
M (724) 989-0839
ronald.conforti@omnicell.com
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