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CarlLong-0fb76d's avatar
CarlLong-0fb76d
Community Member
2 years ago

No audio during playback, but I can hear it when I publish

When I record a screen and narrate, I cannot hear my voice on playback. When I publish the video I do hear the audio during playback. Any advice?

  • Hi Carl, 

    Sorry to hear that you ran into this behavior. 

    I'm not seeing this issue reported anywhere else, so this might be isolated to your installation of Replay 360. Try doing a repair of your Replay 360 installation to see if this helps. 

    If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so I can compare our testing results? We'll delete it when we're done testing!