Forum Discussion
No Audio on mobile devices
We're running into a weird issues with Review, where the audio to the slide doesn't play but the slide will continue to play even though there's no audio. That has happened multiple times, and a few...
Hi!
We're running into the same issue with audio not playing in Review 360 on mobile devices but playing fine on desktop/laptops.
We turned the ringer on an iPhone, and the audio played as expected. However, if the device is connected to a Bluetooth headset/earbuds, the audio will not play.
We have been using Review 360 for several years and never had this issue. Any ideas why this is occurring and how to fix it?
Hello Christina!
I've responded to you in this thread. We can continue the conversation there.