Forum Discussion
No audio on Review 360 when using Safari and Chrome on iPhone
Hi! Anyone experienced the following issue? No audio on iPhone for opening a Review 360 link using Safari and/or Chrome.
Audio works fine on PC with Chrome (latest version)
Here is my link: https://360.articulate.com/review/content/3d4d9872-7622-4784-acf6-811f4e80e731/review
Hi Oscar!
I'm happy to help! I've tested the Review 360 link, and I'm noticing the same when viewing the course on an iPhone 11. It's hard to tell where the issue is without seeing the .story file. Would you mind uploading your project so that I can take a look? You can attach it to this discussion or upload it privately in a support case.
Thank you for your response. A Customer Support Engineer has addressed the issue already.
Again, thank you.
Oscar Carrera
Hello Oscar!
Happy to hear one of our support engineers could lend a hand, and thanks for keeping us in the loop!
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