Forum Discussion

rebeccakugler-8's avatar
rebeccakugler-8
Community Member
4 years ago

No completion & pass/fail registration in the LMS

Hi everyone,

I took over a course from a colleague and had to republish a lesson after some minor changes. Testing the course in the WEB environment no issues were found. Published the course for the LMS (Formats: HTML5, Tracking: Result slide, Tin Can API) and uploaded the package to the LMS went well. Running the course went well too except after finishing the course the LMS did not registrar the completion and score. Does anyone have a way to trouble-shoot this issue?

storyline 360
  • KhusairiCheHusi's avatar
    KhusairiCheHusi
    Community Member
    4 years ago

    i have similar issue and test fine on cloud scorm but not well in LMS
    can u share how u solve R K?

     

  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    4 years ago

    Hi, Khusairi.

    Thank you for reaching out!

    Since the project works as expected in SCORM Cloud, I advise you to reach out to your LMS for more information and troubleshooting.

    If you can share the name of the LMS you use, others in the community might also offer suggestions. 

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