Forum Discussion
No Subscription Error
Getting a No Subscription message after being prompted to log into Storyline 360. Online features work and can still access Rise and other features, just cant use Storyline without getting the error ...
Hi everyone,
We’re currently investigating an issue where Creators can't sign in to the Articulate 360 desktop app. You may encounter sign-in failures, get stuck during login, or see a “No Subscription” error despite having an active subscription. This can impact launching and updating apps from the desktop app.
Our team is actively working to identify the cause, and we appreciate your patience and understanding. We’ll provide an update as soon as more information becomes available!
Please visit the Articulate status page, and click the Subscribe in the top right corner to receive notifications about future status changes.