PaulMaiorana
3 years agoCommunity Member
No video, sound only
When I edit my mp4 and publish it to a video file, it only plays the audio, no video. I have attached a sample of the completed video....any ideas?
I've been having the same issue. I hear the video for my presenter and I hear the music in my replay 360 I added as background music and when I export the file it plays correctly , but as soon as I upload to Presenter 360 by clicking on video- add video from file and preview I only hear music and see no video. Even when I play the video before adding I see/ hear video and music, but when I preview, only hear music and no video moves. Do you know why this is?