Forum Discussion
Erik-Ernst-Marc
7 years agoCommunity Member
Not able to add particular Storyline course to Rise
I am trying to add a particular Storyline course to Rise but the program 'hangs' showing 'Processing course ...'. I can upload any other Storyline course without problems. I have tried re-uploading ...
AlyssaGomez
7 years agoStaff
That's so odd, Jenna! Thanks for letting us know you already tried importing the Storyline content into a new file, but I'm sorry that didn't do the trick.
We want to help you get this sorted out right away. Could you send us 1) the "Share" link to a Rise course with a blank Storyline block, and 2) the original Storyline file that you added to the Storyline block?
You can share those items right here. Be sure to let me know your case number so I can follow along!