Forum Discussion
Not able to add particular Storyline course to Rise
I am trying to add a particular Storyline course to Rise but the program 'hangs' showing 'Processing course ...'. I can upload any other Storyline course without problems. I have tried re-uploading ...
Hi Alyssa
I am having the same issue as the above members, and wondered if you could please take a look at my file? I've tried everything above ten times over and nothing has worked. I have lightboxes and so I removed them and added as layers instead and still the same issue. I can see it on the review center but just not on Rise.
Many thanks,
JR
Hi, JR. I've created a case for you, and you should get an email soon with an upload link. Use that to share your Storyline file, and we can get started with troubleshooting. Thanks!
