Forum Discussion

Erik-Ernst-Marc's avatar
Erik-Ernst-Marc
Community Member
7 years ago

Not able to add particular Storyline course to Rise

I am trying to add a particular Storyline course to Rise but the program 'hangs' showing 'Processing course ...'. I can upload any other Storyline course without problems. I have tried re-uploading ...
rise 360
LaurenCampbe412's avatar
LaurenCampbe412
Community Member
3 years ago

Hi there, 

I know this is an old chain, but I feel as if I've tried to troubleshoot in all the ways that have been mentioned. I have repeatedly published a Storyline file for review, but it doesn't show that I have done so when I view my Review 360 items on the articulate web, and more importantly, in attempting to add a Storyline block to my Rise course. Any suggestions? 

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    3 years ago

    Hi there, Lauren. Are you an owner or a collaborator on this course? The course appears on the owner's Review 360 dashboard, whether the publisher is the course owner or a course manager.

    Can you grab your own copy of this course or get the ownership transferred to you? Then it will appear in your Review 360 library.

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