Forum Discussion
'Not enough space on disk' ....can't save work
Good Afternoon, CK1.
Our Engineering Team has helped us to understand how our AutoRecovery feature works. Here's a summary:
At an interval defined by you (10 minutes by default) Storyline 2 checks to see if the currently open project has been modified and not saved. If there are unsaved pending changes, an AutoRecovery file is created for the project inside the %USERPROFILE%\AppData\Roaming\Articulate\Storyline\ folder. This AutoRecovery file is named using a format like this:
<original project name><creation time stamp of the file>.tmp
So, if you were working on a file called "example.story" the AutoRecovery name might look like example635502380729253410.tmp.
As long as the .story project file name doesn't change, Storyline 2 should keep overwriting the same AutoRecovery .tmp file over and over again. So, if you have a single project open for a long time, it should only result in one simple .tmp file that keeps getting overwritten with the latest AutoRecovery data. When the project is closed (either by opening a new project, or closing Storyline), then any .tmp file that was created for AutoRecovery purposes should be deleted. If Storyline crashed or there was an error trying to delete the .tmp file, then it would obviously stick around.
In summary: As long as the name of the project and the creation timestamp of the project file didn't change, a single project should have only left a single .tmp file behind. So, even if Storyline 2 was failing to clean up properly, we shouldn't be taking up massive amounts of disk space.
As a result, I have a few clarifying questions:
- Is it possible that you have been making copies of the same project file (or performing the "Save As" function) with a new filename each time?
- Is it possible that you have been making copies of the same project file but keeping the name of the project the same?
- Is it possible that some kind of backup or anti-malware software is manipulating the file creation timestamp on a single project file?
- Are you still experiencing this behavior often?
Thanks in advance for helping us to understand what might be going on with your machine!
Thank you for this! I had 50 gig of temp files hidden on my c drive, and this chain of comments has been a huge help. Thank you.
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