Forum Discussion
Nov 8 update BUG?
Hello,
I noticed since the latest update, when I published my course to Review360, on the latest Novermber 28 update. There is a black screen with a player icon. On my first slide, I have an ani...
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hi Ted!
Sorry to hear you've run into this issue! Happy to help!
Thank you for sharing your file. Testing the behavior on my end (Storyline 360 version 3.82.31354.0 via Windows Parallels on a Mac M1) I was unable to reproduce the same issue. After launching your course, the animated GIF from the first slide plays automatically without a black screen present. These were the results after testing in both Mozilla Firefox and Google Chrome browsers.
To clarify, are you experiencing this issue across multiple browsers or is it specific to one?
Looking forward to hearing from you!
