Forum Discussion
Nov 8 update BUG?
Hello,
I noticed since the latest update, when I published my course to Review360, on the latest Novermber 28 update. There is a black screen with a player icon. On my first slide, I have an ani...
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Steven,
Sorry for the late reply. To answer your question. Yes, it happens on both Edge and Chrome. Like I stated, when I reverted back to the previous version. I was able to publish my course with the animated gif working as it should.
Hi Ted!
No worries! Thanks for following up!
As I shared with Nelly, our development team has been tracking a known bug in Storyline that causes:
- Play button shows even if there is no media file on the first slide and there is a closed caption on other slides.
I've confirmed that you are being affected by the same issue and included you in the bug report. We'll be sure to notify you as soon as a fix is in place.
Thank you for your patience and I'm sorry if this has been slowing you down!
