Forum Discussion
raymondseguin
10 months agoCommunity Member
NVDA and Rise Video Player
Hello, anyone else have this issue:
We have multiple videos in our course (using Multimedia/Video block. Not embed). When testing for accessibility using NVDA 2024.3, it reads the "Volume Level" ...
LyndsayKnowl744
10 months agoCommunity Member
Were you able to resolve this issue? I'm having the same issue in a course my team is developing and we can't figure out how to resolve it.
- LucianaPiazza10 months agoStaff
Hi Lyndsay,
Great call opening a case with my colleague Ian! You're in excellent hands.
We'll continue the conversation over in your case.
Have a great afternoon!
- raymondseguin10 months agoCommunity Member
Articulate has noted this as a bug but we have yet to hear back from them (nor can they provide a timeline). A solution is to create a project in SL365, layout your page and video, export block and bring it back into Rise. Skipping a few steps but that's it basically. The Reader issue seems to be with the Rise video player, not SL. Inviting others more proficient than I to jump in!