NVDA reader reads blank after each screen title

Hello sayali!

I'm happy to help! Based on NVDA's keyboard shortcuts, using the down arrow reads the on-screen text and the Tab key navigates to interactive objects like buttons. What you're experiencing is expected when it comes to keyboard shortcuts.

When NVDA announces "blank," that means you've navigated to an empty spot and need to navigate to the next item. 

What you're noticing is expected when using a screen reader.

Thanks Lauren..

I also want to ask about prev button's accessibility. For prev button, NVDA reader reads Slide navigation navigation landmark previous button. Is it ok? For next button it just reads Next button

I'm not sure that the reader announcing 'blank' is expected behaviour. I've published Rise 360 courses and had a much smoother and intuitive experience navigating with NVDA. It would be amazing if Storyline could offer a similar experience. 

Hi Neil,

If you have a Storyline 360 project that you're experiencing difficulty with when using a screen reader, we'd be happy to help. Please share your project file publicly here or send it to me privately by uploading it here. I'll delete it when troubleshooting is complete.

Hi, Laurel.

I did a little digging, and it looks like we have a bug reported where NVDA adds "Blank" phrase when reading the Slide title. 

Is this what you're experiencing? 

I've connected this discussion to the bug report, and I'll be sure to come back to update you when I have some news. 

In the meantime, here's more information on how we identify and tackle bugs.

Hi Martin, 

Thanks for sharing your voice with us on this bug concerning NVDA reading a blank phrase. We understand it is important to you!

We will update this forum when we have any news to share regarding this bug.

Thank you!

Hello everyone,

We wanted to share an update after investigating the issue where the word “blank” is being read after the slide title when using an NVDA screen reader. 

We replicated this issue using NVDA, but not with other screen readers. We filed a report with NVDA, and they shared the following regarding the expected behavior:

“This is intentional, it lets the user know that their interaction was successful, even if there is no content to report.”

Here is a link to the report if you want to share why this is not beneficial for users.

Hi, all. Just wanted to follow up on this thread.

I noticed that this also happens when navigating with the Windows narrator. Specifically, reading blank several times after the screen reader reads the Slide Title.

In this case, I don't think that the issue is with NVDA. Shouldn't the screen reader start reading the contents of the slide (as we have set them in the focus order) right after it reads the Slide Title?

Thank you :)

I'm finding the same issue, I hear "blank" after the slide name. If I use the tab key or arrow keys it doesn't find any text on the screen, just the button that takes you to the next slide. (I am using NVDA.) I do have styles set as well. I know they say this is intentional for NVDA, but it's misleading if nothing else is being captured by the screen reader in this case. I did submit a support ticket, hoping to find a solution as to why this is happening.