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KennyDyer-44519's avatar
KennyDyer-44519
Community Member
11 months ago

Screen Reader Not Reading Button States

Hey everyone, I noticed that after the last couple of Storyline 360 updates, my screen reader (JAWS and NVDA) no longer reads the alt text for button states. For example, I added "visited" for the alt text under the button's Visited state. This used to work fine but now the screen reader does not read the "visited" alt text and just reads the alt text for the normal state. My screen readers are up-to-date. Has anyone else experienced this?

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    11 months ago

    Hello Kenny,

    Sorry to hear that you ran into this snag. 

    We are currently tracking a known issue where the visited state of buttons or shapes is announced/read intermittently by JAWS or NVDA. I've added this ELH post to the bug report so we can notify you as soon as any new updates are shared. Just to confirm if you are being affected by this bug, would you mind replacing the button in your course with an image file that has similar states and 'alt text' and let me know if your screen readers will now read the states correctly?

  • KennyDyer-44519's avatar
    KennyDyer-44519
    Community Member
    11 months ago

    Hey Jose,

    Thanks for confirming this issue. I did import an image file and the JAWS screen reader did state "visited" on the Visited state whereas the button does not.

    • EricSantos's avatar
      EricSantos
      Staff
      10 months ago

      Hi Kenny,

      Thanks for sharing what you see on your end! Unfortunately, this confirms that you're also experiencing the reported bug. We'll let you know when this is fixed and the button's Visited state is read as expected.

      In the meantime, I'm sharing this information on how we tackle bugs.

      Thank you, Kenny!

  • MzwandileMas281's avatar
    MzwandileMas281
    Community Member
    8 months ago

    Creating a custom visited state and adding a trigger to change buttons to this state when clicked seemed to work for me.

  • HannahRamsey's avatar
    HannahRamsey
    Community Member
    5 months ago

    Hello,

    Just checking in to see if this bug has been resolved? I seem to be experiencing the same issue with a few slides in one of my files. Or does anyone know of any work arounds?

    Thanks!

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