Forum Discussion
One seat owns the course - admin have no access
Hi, everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
Hey there! Thanks for sharing your experience and I'm sorry to hear that it's not what you expected of Rise 360.
We understand that managing content that's created by other seatholders can be challenging in situations like the one you shared. We're currently looking into how we can make team administration of content easier for admins.
That being said, there aren't any changes prepared for the immediate future. The best practice, for now, is for course owners to add collaborators to their courses prior to a planned leave.
If we have something to share on how we can improve content for team management, I'll definitely reach out here and update this thread!