Forum Discussion
"Online presentations aren't supported"
I like keeping all of my development files in my OneDrive Folder. However, Articulate Presenter won't allow this as shown by the error msg below. Has anyone found a workaround? Are there any plans to fix this situation? Technically it is saved to my local drive: (C:\Users\wfindlay\projects\....)
Keeping everything in OneDrive makes it much easier to ensure every device has the files I need as a developer.
27 Replies
You can simply pause the OneDrive syncing and it works.
I am having the same problem with not being able to insert a character due to One Drive syncing by my company. Not only am I not able to add a character, when I attempt to do so (even after pausing syncing) Presenter locks and I can only close it through Task Manager.
Please help us to use the product without unnecessary frustration.
Thanks!
I am very new to Articulate and it's products, but will soon be using it heavily for my new job. Considering that OneDrive is so ubiquitous with Microsoft products such as PowerPoint and now also so integrated into Window File Explorer, it's unconceivable how you are supposed to use products efficiently and without extreme aggravation that do not support files that are saved locally but synced with OneDrive or vice versa, however you want to look at it.
Hi Will Findlay
Did you get solution to your problem from Articulate. Its my first day on this software and I also came across the same problem mentioned by you. Its giving me a message, "Online Presentations are not supported. Save a copy to your local drive to continue".
Thank you for your attention.
Hello, I am getting the same error message listed above about online presentations not supported. I had worked on this PPT yesterday and had no issues saving it to my OneDrive, but I'm getting this error message now. Any insight as to why it would work one day and not the next?
Hello Jaclyn!
It's challenging to determine what would've caused the error message today. If you pause syncing for OneDrive and save locally, does the error message still appear?
Saving in OneDrive is saving locally.
May work like a charm for some, but for us that cannot disable syncing due to network policies.
Just saw this error while working with a colleague. She was indeed saving to her local drive. I had her exit Presenter, pause syncing to OneDrive, then re-open her file - issue resolved. So our work-around is to disable sync to OneDrive while working in Presenter. Works like a charm.
We still support creating, editing, and publishing projects on your local drive to avoid unexpected behavior. We don't have plans to change this approach, but if our team decides to reroute, we'll make sure to update this discussion!
My system administrator does not allow me to save anything that is not backed up. So - this feature is utterly useless to me and several other people in my same position. This is becoming the norm - so if you have no plans to address this issue, you will find people go to your competitors.
Why can't they just fix this issue. Many business use a back up and some of us cannot turn off the Sync issue rendering this product useless. I agree so very frustrating.
+1 from me for a pledge to Articulate to address this please. Backup of projects/files by hand is not an overly safe way of handling important work (and very 20th century... ;-) )
Angela, thanks for the tip, will look into this.
