Forum Discussion
Ownership of Rise Courses
Is there anyway to get ownership back or will there be a feature to get ownership back after transferred. For instance, if I transfer a Rise course to a co-worker and they somehow are not in the office or unable to access it, how can I get it back?
74 Replies
Examples and use case are certainly helpful Sara. I've added your thoughts to our internal report.
I am experiencing this same situation. My coworker added me as a collaborator and asked me to share the course with a SME, but I have no options other than Preview on the menu bar. Unfortunately this is impacting our timeline.
Just adding another vote for the need to grant collaborator rights to exporting etc. Situation: Over 100 Rise courses created for a training curriculum. I'm the Owner and will be out of the office for a period of time. Transferring the ownership of 100 courses is cumbersome at best. Additionally, the inability to sort the courses in Review similar to the folders in Rise would be most appreciated.
Otherwise Rise was the perfect tool for rapid development of 4 weeks of distance learning curriculum.
That scenario is really helpful, Lywanda! I appreciate your candid feedback. I'll be sure to pass all of this along to my team. 😊
Is there a known issue that once a Rise course ownership is transferred, the new owner will not be able to publish updated revisions to review and receive notifications?
Welcome to the community, Christine! 👋
I ran a few tests this morning, and did not run into any issues when republishing a transferred Rise course to Review on my end. Here's a quick Peek of what I saw.
I'd be happy to dig deeper into this with you! Can you share a little more detail on what you're seeing – perhaps a Peek for a Peek? Also, is this happening with all projects, or a particular one?
I'll be standing by!
I'm adding to the request that collaborators must have the ability to edit and publish Rise courses.
Thanks, Claudine, for chiming in. We're continuing to update the impact this feature would have on users. We'll let you know if we have anything new to share!
+1 for Collaborators having the ability to publish Rise courses.
I echo the concerns noted previously..a co-owner status may also be helpful where more than one person can be the "owner" and have full rights to it.
I am running into this issue right now with the example above with a coworker who is out of the office on leave and a request comes through to update a course they own. It is very frustrating that there is no ability to have that course transferred to a new owner either by our designated 360 account admins or support. I get the support response of privacy concerns and not wanting to see the content, but do they really need access to the content to be able to change a simply package ownership assignment. And getting access to someone else's email to use their login temporarily as described above is completely against corporate security policy. There needs to be a better way to do this.
Hi Ian,
You are not alone in your frustration. We are listening and have put a feature on our roadmap that will address this need. We do not have an ETA, but I've added your account to the list and will let you know as soon as we have something tangible to share.
This is definitely a huge restriction for my team to be able to use Rise. We have a huge library of content, and everyone on our team needs to be able to access, edit, and publish courses on an as-needed basis in order to keep up with compliance updates, customer feedback/technical issues, etc. Having to transfer the course between owners adds an unnecessary step to our workflow, which is the opposite of what we need - we're trying to streamline our processes as much as possible.
Please consider adding a feature where a course can be shared with a pre-designated "team" and anyone on that team can have access to edit and publish content. Also, please make it possible (and ideally, easy) to add more people to a team, to accomodate onboarding new people.
