Pasting text from Word

Hey Erin!

Here's a Peek at what happens when I copy a table from Word and paste it into Storyline 3. 

If you're already using Storyline 3 Update 6 and you're still unable to paste a table correctly, we'd love to help!

You can upload your Word file privately to our support team here. We'll try copy/pasting the table from our side and let you know what happens!

Hello Alyssa,

Thanks for creating that recording; however, I am up to date and still have issues.

::momentary pause::

As I took the pause, I thought to myself, "Could it be Word?" Then it dawned on me. I have been using Word on the Mac side of my computer. Since I use VMware to run SL3, I didn't think to test using Word on the PC... Guess what? It worked. UGH I'm relieved and frustrated. 

Good morning, Erin!

Glad to hear this, and nice job tracking the culprit down! In addition to working in the Windows side, we outlined these best practices for using Articulate software on a Mac with VMware Fusion.

If you hit any other roadblocks, please let us know. We're here to help keep your development running smoothly without those hand through face moments! 😆

Hello,
I'd like to raise the problem again :)

As I narrowed down the problem, you can easily recreate it by yourself.

You have a table in word, and a text inside a cell. When you click two times on a cell, word will select the whole cell. When you copy that and try to paste it inside textbox/rectangle/whatever in storyline, the copied text will be pasted three times. Just like the Laura posted. This behaviour doesn't occur when trying to paste that text to any other of my programs, like notepad++, powerpoint, any adobe suite, even here inside in that text editor. It only happens when pasting to the Storyline.

Once again, it's not about copying table, it's about copying text inside table cell, when selecting whole cell.

Workaround is simple of course, you can copy contents to another program (like notepad++) or just select text, not a whole cell. But it's more work. For me, I have 5 e-learnings to translate, and content for each is in 500 table cells. And then relatively easy job goes in to "ok, slowly, slowly, I want just text, not cell" thus taking much more time than it should.

I'm using Storyline 3 on Windows and Office 365. That issue is with storyline since the beginning, from 1, through 2, ending on 3. I don't have SL365, so don't know there. Clearly some sort of bug.

Hi Mateusz,

I followed your steps to try and recreate the issue myself and was unsuccessful. Here’s a video of what happens when I tried to replicate. 

I also used Storyline 3 and Word in Office 365. I’m curious if you’re using Office 365 on a Mac and pasting over to Windows, or if both products are in Windows?

If you’d like, you can upload your Word file privately to our support team here. We'll try copy/pasting the table from our side and let you know what happens!

Hello Ren,

Thanks for stepping by. I've also made video for you, as it's the simpliest way of showing what's going on. I'm working solely on Windows. Sorry for a little mess inside using mouse copy/paste, as I always use keyboard shortcuts.

http://digitallearningfactory.tk/copyingtable.mp4

 There's no point uploding word for you, as I mentioned, this problem is persistent for since Storyline1 and probably Word 2007.

Hi there, Mateusz!

I appreciate you making that video walk-through. It was helpful to see the steps you took and the behavior you're seeing!

This has been a tough one for us to nail down since we haven't had luck recreating it in a new Storyline file. Because your setup looks good, this is an excellent opportunity for our Support team to help! I opened a case with them with your recording attached where they'll reach out with their findings and next steps.

I'll follow along so I can update this discussion with any relevant insight!

I have this problem too. Copying from Word to Storyline is an issue as the text ends up being 3 or more copies in SL360. I also use tables in my scripts in Word.

Did anyone ever figure out a workaround for this? 

The simplest solution I have used for 25+ years now is to copy the text from Word, paste into into Notepad, copy from Notepad, and paste into the eLearning development tool du jour. That way ensures all formatting and hidden characters are stripped from the text.

Thanks so much for all the replies!