Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    12 months ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

DavidMartine256's avatar
DavidMartine256
Community Member
7 years ago

Hey Alyssa! Just ran across this post and we seem to be having the same problem.  This is our first Rise course being uploaded on to our LMS. See the attached image - this error is for an actual stock photo in Rise from the library - seems that Rise added extra characters and now the image path is too long. Any suggestions? 

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