Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

JasonLane-5abbf's avatar
JasonLane-5abbf
Community Member

Hello, I'm looking for a solution here as well. We name uploaded multimedia files (PDFs) withn an alphanumeric naming policy to help learners build a library of take-away resources. The unique characters (e.g. JlQomjxZb7rOw3nc_GxfIiesleN1h7Qyz-booklet-1-job-options.pdf) is an issue as it makes it difficult for learners to organise the downloaded resources in the course. I have subscribed to this thread pending any updates.

Thanks,

Jason

NicoleLegault1's avatar
NicoleLegault1
Community Member
6 years ago

Hi Jason!

Sorry that I don't have any information to provide you with as an update at this point in time, but as soon as we do we'll post here in the ELH discussion so you'll get an email notification if you're subscribed to this thread. Thanks for the taking the time to leave your comment! 

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