Forum Discussion
AmberLeeMogg
8 years agoCommunity Member
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
MouradChirchi-7
Community Member
Hi, this is causing a problem for us, too. Wondering if a solution has been found.
AllisonLaMotte
6 years agoStaff
Hi Mourad,
The best way to avoid this issue is by using a browser other than Internet Explorer. I'll let you know if we release a fix for IE via this thread.
In the meantime, if there's anything else I can do to help, please let me know!