Forum Discussion
AmberLeeMogg
8 years agoCommunity Member
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
MouradChirchi-7
6 years agoCommunity Member
OK. Thanks, Allison.
- AllisonLaMotte6 years agoStaff
Sure thing!
- MouradChirchi-76 years agoCommunity Member
Hi Allison,
We have just tested a course in Moodle and both Chrome and Firefox have the file name problem. I assume we must be doing something incorrectly if the problem is supposed to be limited to IE. Any idea?
- AllisonLaMotte6 years agoStaff
Hi Mourad,
I just tried it out again and I'm now seeing the same issue as you are in Chrome. I passed this info onto our developers. I'll let you know if I have any updates.
In the meantime, if there's anything else I can do to help, please let me know!