Forum Discussion
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
OK. Thanks, Allison.
Sure thing!
Hi Allison,
We have just tested a course in Moodle and both Chrome and Firefox have the file name problem. I assume we must be doing something incorrectly if the problem is supposed to be limited to IE. Any idea?
Hi Mourad,
I just tried it out again and I'm now seeing the same issue as you are in Chrome. I passed this info onto our developers. I'll let you know if I have any updates.
In the meantime, if there's anything else I can do to help, please let me know!
Thanks. The course is going live in a few days. So, I hope a solution is found asap, if we want to avoid having to re-export the SCORM files (plural because the course is a 105-hour course made up of about 40 Rise-type courses)... a long process.
