Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

MaterialsAMTTra's avatar
MaterialsAMTTra
Community Member
6 years ago

Hello, also having an issue with this at the moment for a recent project when downloading via Chrome and IE, looking forward to a solution being found.

Thanks

  • AllisonLaMotte's avatar
    AllisonLaMotte
    Staff
    6 years ago

    I'm sorry you're having this issue. I'll be sure to share any updates with you via this thread.

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