Forum Discussion
AmberLeeMogg
8 years agoCommunity Member
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
ZeroSuicide
Community Member
We are also having this issue. We have files uploaded on Rise to share with trainers. They need to save them with the correct names because we reference the file names in their training manual. We're instructing them to change the names manually but would love to see this problem resolved. Following so I can receive updates.
AllisonLaMotte
6 years agoStaff
Thanks for the feedback! I'll add your voice to this request.