Forum Discussion
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Hello, we have the same problem. It is true that the file that is downloaded while we are working in Rise does not have those extra characters, but those characters do appear when the files are downloaded from the exported project (in all browsers).
Hi EFIPSA. You should see the same file name on downloaded attachments when you launch a Rise 360 course on your website or in an LMS. You can share your attachment file and a link to your course with us privately here, and we will have a look at what's happening!
