Forum Discussion
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Hi Daniel! Sorry to hear you're still running into this. Can you help me with a few more details about your course?
- How long ago did you publish this Rise 360 course?
- Is the course hosted on a web server or a learning management system?
- Can you share a screenshot comparing the file name in the course to the file name after downloading it?
Apologies. It was changing names while developing the material. Once
published, the name is retained.
