Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

Crystal-Horn's avatar
Crystal-Horn
Staff

Andrea, I'm adding a note that I am seeing extra characters added in IE and Edge browsers, which I've documented for the team. 

AndreaWindolph's avatar
AndreaWindolph
Community Member
5 years ago

Hi,

sorry for the delay but I had some discussions with the client.

We do not know yet if the problem occurs also after upload into their LMS.

I explained the potential problem to the client now and we agreed that I will deliver the packages and then we will see if the problem persists on their LMS.

I suggest that we wait until they are ready and I will keep you informed!

Thanks :-)
Andrea

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