Forum Discussion
AmberLeeMogg
8 years agoCommunity Member
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
LucySanders-16f
5 years agoCommunity Member
Hi is there a solution for this, we have tried deleting the Pdf and adding it again and its still downloading the files from Rise with extra characters. When I load the pdf to our LMS (Moodle) it downloads correctly with the correct naming convention however when downloading from Rise it adds the characters.