AlannaOConnell-
11 months agoCommunity Member
Peek is recording out of the bounded area
I recorded a piece for a training article and set the bounded area in Peek to the area of my screen I wanted to record. It recorded half of it and half the other area of my screen. In the recording you can clearly see the microphone/pause/done controls, and the mouse cursor is clicking way off to the side.
How can I get this to record correctly and how can I raise a support request? The Peek 360: Technical Support gives a link to browse articles or this forum as the support options. I searched both and returned over 600 results for non-related things, they just had a single word in the search term so I couldn't find help by searching.
I have the recording but as it includes corporate information I can't post it here.
Thanks. Alanna