Forum Discussion

SilvaCarver's avatar
SilvaCarver
Community Member
2 years ago

Peek recording showing as pixelated in Replay

I've used all of the Articulate 360 tool for a couple of years and love Peek. However, I've just got a new work laptop and now when I screen record using peek it looks fine if I watch it in Review, but if I import it to Replay it is horribly pixelated and unusable.

How do I get a clear recording?

Peek 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Silva,

    I'm sorry you're having an issue with your Peek videos showing up pixelated in Replay! I have opened a support case on your behalf. You will be hearing from support engineers soon to help you with this issue.

    Thanks for reaching out!

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