Forum Discussion
Play button in the timeline not working
Hi everyone. I know this is an older thread, but this is now happening to me as well. I just got a replacement laptop from my company, so I installed the whole Articulate suite on it and was excited to dig in. I just made the most basic of animations (three objects take turns fading in and out), but when I click the play button in the Timeline, the playhead doesn't move. All three objects are visible even though I have them taking turns fading in. I confirmed this problem by importing a PPT of a Studio course I built, and the same thing happened -- the play button turned to a pause button and the audio played, but all of the stage objects were there all at once (no effects happened), and the playhead did not move.
Here's the weird thing. If I use the Preview Slide feature, it behaves the way it should. So it clearly understands what I'm going for. It just doesn't function correctly if I use the timeline, and obviously that's a pretty critical feature to be able to use.
Is there a known cause or fix for this? Thanks for your time.
Hi,
I had to use my program under Admin rights to get my play head to work. To get mine to run I have to search in my windows field for Storyline > RIght click and select Run as Administrator.
Thanks,
Karen
Oh my goodness, thank you! I wish all of life's problems were that easy to solve. No idea why running as admin would make any difference, but that indeed solved it. You're today's internet hero for me.
Hi Karen,
I appreciate you chiming in with an update.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
