Forum Discussion
Play button on timelines causes playhead to go back to beginning every time
Hi Cheryl,
Thank you for bringing this behavior to our attention. Let's explore this together!
Check out this short video test in Storyline 360 Update 43. Does it capture your experience with the timeline?
- Clicking the play/pause button once starts the playhead (blue vertical line) moving along the timeline.
 - Clicking the play/pause button again pauses the playhead at its current location.
 - Clicking the stop button ends the preview and returns the playhead to the beginning of the timeline.
 
If not, could you record a Peek 360 video so I can see the problem in action? I'd like to understand it better so I can give you the best guidance!
- CherylRusso6 years agoCommunity Member
Thank you for the response… I narrowed it down to learn that it was only happening on one slide (with multiple layers). I have no idea what was causing it – so I rebuilt the slide and the problem was resolved. 😊
Cheryl A. Russo
Web Learning Designer
Corporate Learning & Development Center
(585) 383-3118 | crusso@paychex.com[A close up of a sign Description automatically generated]
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I wasn't touching the Stop button... I hit play, pause, and when I hit play again - it jumped back to the beginning. If i placed the playhead in a certain spot and hit play, it jumped back to the beginning. Only happened on this one slide and all of it's layers.
 
 
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